56 Pine Street, Suite 3A Providence, RI 02903
Phone: 401-521-3411 Fax: 401-861-6190
Answering Service

Answering Service

Surveys of phone behavior reveal that most first-time callers - up to 75% - are unlikely to leave messages on voicemail. Navigating a voicemail system can be frustrating and you may be directing potential customers to your competition. The uncertainty of a voicemail system may be turning your customers away from your business! Abbey affords you the opportunity to retain that business by having our trained receptionists answer your calls and interact with your customers in a friendly and professional manner. Your customer will know their important message was received.

Benefits of Live Answering

  • Retain first-time callers/potential customers.
  • Personalized greeting for your callers. We will answer the phone using your company's name
    - it's as if we were answering calls from your office.
  • State-of-the-art telephone system means you have a dedicated line for your business.
  • No dropped calls!
  • No salary and benefits for a full-time or part-time receptionist.
  • Take a day off knowing your customers are being handled with care.
  • No costly and inefficient call forwarding to your cell phone.
  • Personal contact.
  • All-day personal assistant for a fraction of the cost of full-time or part-time employees.


If a voicemail system works best for your business needs, Abbey provides that too. In addition to our live answering service, you can employ Abbey's state-of-the-art Voicemail Services. Whether on the go, in the office, or after hours, retrieving messages has never been easier. Simply call your assigned number for immediate access to all your important messages.

  • Access important client messages 24 hours a day, seven days a week.
  • Record a personalized greeting to suit your specific client needs.

Call today for rates and more information.